NeoZyte's network of Service Providers provide OEMs the ability to respond to customer needs in a timely and cost-effective manner.

NeoZyte oversees solar power plant compliance with the terms of each OEM equipment warranty. This ensures that the warranty requirements set forth by the OEM are met in the event of warranty claims. As a warranty administrator, NeoZyte responds quickly to repair events under warranty, recalls, and preventive maintenance service.

Service Provider Network

NeoZyte's large network of trained Service Providers are prepared to respond in the event of equipment recalls.

• NeoZyte fulfills parts replacement for equipment under warranty through our Service Provider network.
• NeoZyte trains crews in the use of specialized solar industry equipment and techniques.

OEMs currently depend upon the EPC that builds the solar plant to monitor and maintain installed equipment after the plant is operational. As the warranty administrator, NeoZyte takes over event calls and dispatches a Service Provider crew to inspect the site and determine the steps needed to remediate an issue.